Terms & Conditions
Welcome to Incudex. These Terms and Conditions ("Terms") govern your access to and use of the Incudex website and platform. By accessing or using our services, you agree to comply with these Terms. If you do not agree with any part of these Terms, you must not use our services.
Incudex is a software platform that provides tools for: WhatsApp automation Bulk messaging campaigns Chatbot automation Lead management Customer communication management Our services are designed to help businesses automate and manage customer conversations effectively.
By using Incudex, you confirm that: You are at least 18 years old. You have the legal authority to enter into this agreement. You will use the platform only for lawful business purposes.
To access certain features, users may need to create an account. You agree to: Provide accurate and complete information. Maintain the security of your account credentials. Notify us immediately of any unauthorized access. Incudex is not responsible for any losses caused by unauthorized use of your account.
Users agree not to use Incudex for illegal or abusive activities, including but not limited to: Sending spam or unsolicited messages Sending fraudulent or misleading content Harassing or abusing recipients Violating WhatsApp policies Violating data privacy regulations Incudex reserves the right to suspend or terminate accounts that violate these rules.
Incudex integrates with messaging platforms such as WhatsApp Business API. Users are responsible for: Obtaining customer consent before sending messages Following messaging platform policies Complying with applicable laws and regulations Incudex is not responsible for account restrictions or bans imposed by third-party platforms..
Incudex services may be offered on a subscription basis. By purchasing a subscription: You agree to pay the listed fees. Payments may be processed through third-party payment providers. Subscriptions may renew automatically unless cancelled. Failure to complete payment may result in suspension of services.
While we strive to maintain reliable service, Incudex does not guarantee: Continuous availability Error-free operation Uninterrupted service Maintenance, updates, or third-party service issues may temporarily affect platform availability.
All content, software, and technology used in Incudex are the property of Incudex or its licensors. Users may not: Copy or reproduce the platform Reverse engineer the software Distribute or resell the platform without authorization
Incudex shall not be held liable for: Loss of business or profits Data loss Service interruptions Third-party platform restrictions Use of the platform is at the user's own risk.
Incudex reserves the right to suspend or terminate accounts if users: Violate these Terms Use the platform illegally Abuse messaging services Attempt to harm the platform or other users No refund will be issued for accounts terminated due to policy violations.
Incudex may integrate with third-party services including: Payment gateways Messaging platforms Analytics providers We are not responsible for the policies or actions of these external services.
These Terms shall be governed by the laws of India.