Incudex provides subscription-based access to its platform and tools. When you purchase a plan, you receive access to the selected features for the subscription period.

Refunds will only be considered under the following condition: If the WhatsApp API or platform service fails to activate or function after purchase. In such cases, users must contact support for verification.

Refunds will not be provided in the following cases: Change of mind after purchase Lack of technical knowledge to use the platform Violation of platform policies Account suspension due to misuse Partial usage of subscription services

To request a refund, users must: Contact our support team. Provide proof of the issue. Allow our technical team time to investigate the problem

Once the refund request is approved. The refunded amount will be processed and credited within 7 days to the original mode of payment.

Users may cancel their subscription at any time. However, cancellation will only stop future billing and does not guarantee a refund for the current billing cycle.

Incudex reserves the right to update this Refund Policy at any time without prior notice.

Email : sales@incudex.com